Born and raised in San Diego, Terry began his career at SeaWorld where he held a position in operations that entailed setting up new theme park locations in Ohio and Florida. In 1978, Terry became a founding member of the partnership team of The Meeting Manager. As Vice President of Operations, he orchestrated programs for a wide variety of clients, and managed events of all types and sizes.

In 1988, Terry and Fabienne Hanks acquired full ownership of The Meeting Manager. As President, Terry manages the company's financial resources and has spearheaded the growth of the company, ensuring consistently high service levels at all locations.

He is involved with many local philanthropies and industry organizations, including the March of Dimes and the Family Business Forum.

A top rated amateur golfer, Terry participates in a number of tournaments each year including the Buick Pro-Am at Torrey Pines and many hospitality industry-sponsored events.

Fabienne Hanks, CMP, DMCP
Vice President of Sales and Marketing, Owner

Fabienne began her career in the hospitality industry more than 30 years ago with a summer job at SeaWorld San Diego. Working closely with the founder of the park, she was a part of the young team who drove the phenomenal growth of SeaWorld. In 1975, Fabienne and her husband Terry returned to San Diego with two young sons and opened their own business in 1978. Now, 23 years later - the marriage is intact, both sons play key management roles in the business and The Meeting Manager has grown to 3 offices, 55 full-time staff and a loyal client base that returns to Southern California year after year.

Throughout her career, Fabienne has created and implemented programs that have become industry award winners and have positioned her as a pioneer of the event and destination management field. Her contributions are reflected in the quality and variety of event opportunities offered in Southern California today. Fabienne's passion for creating something that has never been done before is a driving force behind the company's reputation for innovation.

Fabienne continues to be very involved with the growing DMC industry and plays a leadership role in many organizations including SITE, The DMC Network and ADME. She is an instructor in the Special Events program developed by George Washington University, and takes an active part in several Southern California philanthropic organizations. With a firm commitment to raising the professionalism of a field she believes in, she has worked tirelessly to develop ADME's Destination Management Certified Professional program, and was one of the first thirteen individuals to receive the DMCP designation in August 2001.

In her free time, Fabienne loves to explore exotic destinations, and has traveled extensively including visits to Africa and Russia.

Bill Van Ert
Vice President, General Manager

Bill "Van" Ert joined The Meeting Manager in September 1989, after a twelve-year career in the banking industry. He spent two years as a National Sales Manager prior to his promotion to Director of Operations. In this position, Van found an ideal outlet for his talent in administration.

Van is recognized by his team as well as his clients for his innate ability to motivate the team to deliver the finest customer service. During Van's tenure as Director of Operations, The Meeting Manager grew dramatically, and Van played a key role in the opening of offices in the Palm Springs and Orange County/Los Angeles markets.

In July of 2000, Van was promoted to Vice President, General Manager of The Meeting Manager where he excels at managing 3 offices and a full-time staff of 55. In this demanding position, Van still remains close to our clients, and involved in many programs. Van plays an active role in the local chapters of ISES and the AHMA.

Trevor Hanks, CMP, DMCP
Director of Sales

Trevor has been part of The Meeting Manager team since day one. His early years were filled with all the activities of youth, as well as the many backstage chores of a growing DMC. He was the first kid in his neighborhood to pack coolers, deliver props and clean the offices that he now manages.

Trevor graduated from the University of Colorado in 1995. Learning the incentive travel business from the inside out, he went on the road as a travel director. After three years of extensive travel, he returned to his native Southern California to play a key role in managing the family business. Trevor has worked in all of The Meeting Manager's offices and in 2000 he was promoted to Regional Manager in Orange County/Los Angeles. As a member of the corporate leadership team, he has specific responsibilities for development of the operations and technology areas.

Trevor earned his CMP designation in 2000 and is currently serving on the ADME committee that has developed the Destination Management Certified Professional program. As one of the founders of this program, Trevor earned his DMCP designation in August 2001. This honor was bestowed on only 13 individuals. Trevor is committed to volunteer leadership in the industry and is active in several professional organizations, including SITE, HSMAI, MPI and The DMC Network.

Jason Hanks
Director of Administration

Jason earned his first paycheck from the company when he was 8 years old. As a family builds a business, everyone is involved, and he is no exception. From the early days when he cleaned the office, loaded coolers, and helped with teambuilding and sporting events, Jason has grown with the company. On his path to The Meeting Manager, he worked at Sea World, and as a travel director for leading incentive companies. His entrepreneurial spirit was evident in college when he ran his own DJ business. Jason graduated from California Polytechnic Institute in 1998 with a degree in Industrial Technology. 

Joining the company in 2000, his expertise was a welcome addition to TMM, as he was able to bring his skills and talent in technology to the growing company.  He is responsible for the maintenance and integration of the network system throughout the multiple office locations, web site development and electronic communications. His expanded responsibilities as Director of Administration include the management of the Palm Desert office, as well as the efficient operation of each location. Areas reporting to him include Accounting, Human Resources, Administration and Technology.